Terms of Use
Effective Date: 27 April 2025
Welcome to Nawras Pty Ltd ("we," "us," "our," or "MIKtahirkheli Mind Coaching").
By accessing or booking our services, you agree to comply with and be bound by the following Terms of Use.
Please read them carefully.
1. Services Provided
We offer:
One-on-One Mind Coaching Sessions (for women only)
Couples Mind Coaching
Self-Help and Therapeutic E-Resources
Mental Health and Wellbeing Insights shared via our Facebook Page
All sessions are conducted online via Microsoft Teams.
Our mind coaching services are supportive and holistic but are not a substitute for medical, psychiatric, or psychological treatment.
2. Payments
Full payment is required prior to the confirmation of any session.
Payment is processed securely through Systeme.io, Stripe, PayPal, or Apple Pay.
Sessions will not be scheduled or conducted without receipt of payment.
3. Cancellation and Rescheduling Policy
Clients may reschedule sessions with a minimum of 24 hours' notice.
Failure to provide 24 hours' notice may result in forfeiture of the session without refund.
No refunds are offered under any circumstances.
4. Session Attendance
Sessions are conducted online via Microsoft Teams.
Clients are responsible for ensuring a stable internet connection and attending from a private and confidential space.
Cameras must be on during sessions unless otherwise agreed beforehand.
5. Confidentiality and Ethical Standards
All sessions are conducted in strict confidence and adhere to professional ethical standards.
No recording (audio, video, or screen recording) is permitted by either party.
All client information is treated as confidential in accordance with applicable privacy laws.
6. Notes and Data Storage
Minimal, de-identified notes may be taken during sessions for professional purposes.
De-identified means that no real names or personally identifying information are recorded; pseudonyms or codes will be used.
Notes are securely stored and will not be shared with third parties.
Anonymised notes or case studies may be used for scholarly purposes such as academic publications, teaching, or books, without revealing client identity.
7. Respectful Conduct
Clients must maintain respectful, non-discriminatory, and non-harassing communication at all times.
Any form of harassment, discrimination, or breach of professional boundaries will result in immediate termination of the session without refund.
8. Disclaimer
MIKtahirkheli Mind Coaching provides supportive mind coaching services but does not offer medical or psychiatric treatment.
Outcomes may vary depending on individual circumstances, and the service provider is not liable for results beyond the scope of the coaching sessions.
9. Consent and Privacy
By booking a session, you consent to:
The collection and use of your personal information in accordance with our Privacy Policy.
Confidential storage of your information.
Disclosure of information only where legally required (for example, if there is a risk of harm to self or others).
10. Changes to Terms
We reserve the right to modify these Terms of Use at any time.
Updated terms will be posted on our website or booking platform and will take effect immediately upon posting.
11. Contact Information
For any questions or concerns regarding these Terms of Use, please contact:
Nawras Pty Ltd
7A Smith Street, Walkerville, SA 5081, Australia
Email: info@roheena.com
Privacy Policy